I just watched the Abram's video. My first reaction was that I would rather be "doing" something new than listening or reading, but then he caught me with his comment about learning through doing and reflection.
On to the Blyberg post...
He wrote about "shifting money around a budget for a coder instead of another reference librarian". The really difficult choice for many of us is to fund a coder at the expense of an existing reference position when the reference staff is dealing with patrons waiting in line for assistance.
The final article led me to the Ann Arbor and Darien Library websites. I've looked at Ann Arbor's website before, but Darien's was new to me. I'm impressed. I love the IM feature.
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